Your city hall,

Citizen Portal brings everything your city hall has to offer, directly to your residents wherever and whenever they need it. With one login, residents can easily find the information that is most important to them, pay for taxes and licenses, and get real-time updates on everything happening across your city.



Why Citizen Portal?

Citizen Portal gives you the freedom to move all of your city services online into one, personalized portal for your citizens. Best of all, you can give your citizens a customized experience, with a single sign-on portal that brings all of the information they care about directly to them.

Save money 

Did you know a phone call interaction is 40x more expensive than online? Why not give your residents access to everything they need and save money for your city! Now that’s a win-win.


Seamless integrations

Citizen Portal can integrate with existing in-house or third-party systems to give users familiarity of your services while keeping your data secure.

Completely scalable

Your experience with Citizen Portal meets no limits. Start with your popular services and scale from there so you can invest and grow your online services to match your needs.

Your citizens main hub for city services

Let your citizens decide what services they care about most with a personalized digital dashboard that's simple and easy to use.

Watch the video →

Already have a website with us?

With Citizen Portal, you’ll easily be able to pull information from the news and calendar sections of your website. Bring more exposure to your communications and start spreading the word.

How it works

All about that base

Fully loaded with a foundation you can build off of and customized to your city, the base portal is the first stop in building a fully online experience.

See how →

Build your city

Start replicating your town hall with customizable widgets – from property taxes to garbage pickup dates – Citizen Portal can create any widget your city needs.

See how →

“The myMH portal is really our dashboard into all our online services that we are providing here at the city.”
Craig Fruin
Project Manager, City of Medicine Hat
Ready to get started? Getting started is easy. Fill in the form and one of our account executives will be in touch with you shortly.
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